Only in North America. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders are processed in 1-2 business days. It will take 5-7 business days for your product to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim to make sure our customers love our products, but at this time we dont accept returns.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

We usually restock the product as soon as possible however some product(s) may not be back in stock due to its shortage. You can contact us for update and availability.

Our team always looking to get new products everyday and every week. We are updating the site once we have a new arrivals. More often you visit, more chance to see a new product. 

By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account. You will also receive 5% reward points for the purchases.

You can cancel if order is not shipped yet. You need to contact us by email before daily dispatching time 12pm(EST) If order is shipped, it cannot be canceled. You need to return the package to get refund excluding shipping fee.

If any item in your order is damaged upon arrival DO NOT USE THE DAMAGED ITEM OR TRY TO FIX THEM. Please email us ats budderbongs@gmail.com including1. order numberand2. SKU  numberwith3. clear photos of product(close up and entire shot)within 24 hours of delivery. We can send the replacement after reviewing.

We sincerely apologize! We make every effort to personally check each parcel we ship out. If you received wrong product(s), please do not use the product(s) and Contact Us immediately by email including1. order number 2. SKU number,and3. photosso we can resolve the issue.

Yes we do accept pick up orders in person at our location at 4-302 Wellington Street East Unit, Aurora, Ontario, Canada. Budder Bongs/Best Ways Convenience.

If order is placed 11:00 am or before, you can pick it up same day at 4:00 pm - 9:00 PM or any time after on scheduled opening days.

You may order for pick up any time, however, the order will be ready on the first business day of the week at 4:00 PM if you are ordering on a weekend or late Friday.

Sorry to say, a credit card(VISA and MASTER) is only method of payment at this moment. We accept prepaid gift credit card which can be purchased from any retail stores.

Due to our merchant payment policy, we can’t accept above methods. We only accept Visa and Master credit card.

Please check with the credit card bank if your card,

1. eligible for online purchase.

2. has enough fund.

3. activated for purchase(prepaid gift card)

4. allow for international purchase(Canadian Customers)

5. had enough fund after exchange rate applied(Canadian Customers)

6. make sure entering correct billing address which matches with the bank in the system and order.

When you place an order, Budderbongs.com contacts the issuing bank to confirm the validity of the payment method. If it declined, your bank reserves the funds until the authorization expires, but this isn't an actual charge.

The pending authorization will be removed from your account according to the policies of your bank usually within 1-5 business days.